Hi guys,
In my set up, it is required that when users request access rights to different applications, the request should follow a given hierarchy. That is, the manager cannot approve if a user's supervisor has not approved. Similarly, notification of the approval should be sent to the next approver whenever the request gets approved.
I have tried to achieve this with FIM's workflow designer to no avail as any of the approvers can approve the request at no proper order.
- How can I achieve the sequential order of approval?
- How do I achieve notification to the next approver so they can look at the request and act on it?
Kindly assist.
Regards,
Phina
Phina