Hi Everyone,
I am facing issue with FIM SSPR OTP Email based with one of My FIM Deployments. First of All I explain environment:
We have two different type of Users: For One Type of users We need QA Gate based Password Reset and For Other set of Users We need OTP email based Password Reset.
NOTE: FIM Portal, Service & SSPR are in HA.
What Approach I have followed:
1) For QA Type User, I kept one Default "Anonymous User Can reset their Password" and in target resources selected "Specific Set for those Users" and In requester I kept "Anonymous User".
2) For OTP Mail Type Users, I created a new MPR and Password Auth Workflow(Read Only OTP Activity) and Action workflow (Active Directory Password Reset Activity). And In MPR, in target resources selected "Set for this Type Of Users". and In requester I kept "Anonymous User".
This approach was working in My personal Test lab which was not in HA. But now In HA, QA Based Password Reset is working fine and OTP based Password reset is throwing error. I am getting OTP mail but after entering reset Password, My process is unable to process successfully. On FIM Portal, in search request: This requeste is getting PostProcessingError. And Request is stating that "The Workflow instance ****** encountered an internal error during processing" and In applied policies it is showing MPR which I created.
Please help.
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