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Failed-modification-via-web-services

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Hi,

I am getting the failed-modification-via-web-services error on a few user objects when exporting updates to the FIM portal.  I have followed all the links under Related Topics and couldn't find a solution to this problem.  Everything else is working fine except for the few failed-modification-via-web-services errors.  These errors prevent the few users, currently 11, from moving out of the Set.

I am running on FIM 2010 R2 SP1 and have a scaled out solution running on three servers.  Below is the error text:

Fault Reason: The endpoint could not dispatch the request.\r\n\r\nFault Details: <DispatchRequestFailures xmlns="http://schemas.microsoft.com/2006/11/ResourceManagement" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DispatchRequestAdministratorDetails><FailureMessage>Exception: Other
Stack Trace: Microsoft.ResourceManagement.WebServices.Exceptions.UnwillingToPerformException: Other ---> System.Data.SqlClient.SqlException: Reraised Error 2627, Level 14, State 1, Procedure DoEvaluateRequestInner, Line 1073, Message: Violation of PRIMARY KEY constraint 'PK__#A21B034__5330D0775A284A9E'. Cannot insert duplicate key in object'dbo.@transitionOutApplicableRuleBuffer'. The duplicate key value is (13733, 68724, 147).
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader()
   at Microsoft.ResourceManagement.Data.DataAccess.DoRequestCreation(RequestType request, Guid cause, Guid requestMarker, Boolean doEvaluation, Int16 serviceId, Int16 servicePartitionId)
   --- End of inner exception stack trace ---
   at Microsoft.ResourceManagement.WebServices.RequestDispatcher.CreateRequest(UniqueIdentifier requestor, UniqueIdentifier targetIdentifier, OperationType operation, String businessJustification, List`1 requestParameters, CultureInfo locale, Boolean isChildRequest, Guid cause, Boolean doEvaluation, Nullable`1 serviceId, Nullable`1 servicePartitionId, UniqueId messageIdentifier, UniqueIdentifier requestContextIdentifier, Boolean maintenanceMode)
   at Microsoft.ResourceManagement.WebServices.ResourceManagementService.Put(Message request)</FailureMessage><DispatchRequestFailureSource>Other</DispatchRequestFailureSource><AdditionalTextDetails>Request could not be dispatched.</AdditionalTextDetails></DispatchRequestAdministratorDetails><CorrelationId>bac66e49-f888-4e68-a1d7-823c57e82487</CorrelationId></DispatchRequestFailures>

On the FIM portal, the request to update the users is not completed, it is shown with status as 'Validating'.

1. How can one troubleshoot these errors to find the cause? (As I said, it only happen for certain users not everyone.)

2. Has anyone successfully resolved these type of errors?

Any help or ideas are appreciated.

Thanks

Johan Marais


JkM6228


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