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How to organise FIM with multiple Helpdesk to maintance different sets of users

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We want to setup a FIM environment

Our customer has mulitple Helpdesk desks for different sets of users.

The helpdesk persons A, may not see all information of User Set B

The Helpdesk Persons A, may only perform actions on User Set A

The biggest helpdesk has 200 persons, and manages 150000 users.

When we use "relative to resources", this will mean - all 200 persons need to be added as reference to the 150000

In order to prevent these large references, we want to think of a different design.

We also do not was to copy MPR/WFW etc. for each e.g. read action per helpdesk

Does anyone has a good idea how to proceed?


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